Who we are

AcuSurgical (“us”, “our”, “we”) respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy policy details how we collect, use and store information and data that we receive on our website https://acusurgical.com.

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What personal data we collect and why we collect it

When visitors contact us through our website forms, we may collect information such as name, email address, phone number, company affiliation, and the content of the inquiry. We also collect the visitor’s IP address and browser user agent string to help spam detection.  

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Sensitive Data

We do not knowingly collect sensitive personal data (such as health information, biometric data, or information concerning racial or ethnic origin) via our website. If you believe you have provided such information inadvertently, please contact us immediately so we can delete it securely.

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Legal Basis for Processing Personal Data

The processing of your Personal Information is based on your consent when you voluntarily provide it through our contact forms, or on our legitimate interests in managing inquiries, maintaining communication with users, and improving our services and website functionalities.

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How We Use Information

AcuSurgical does not sell Personal Information to third parties and only shares it when necessary for the purposes described in this Privacy Policy or when required by law. We may use Personal Information and other information internally, for example, to provide you with goods and services, to help diagnose problems with our servers, and to make our products more useful for you and for our other customers.

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We also use a tool called “Google Analytics” to collect information about the use of the Website. Google Analytics collects information such as how often users visit the Website, what pages they visit when they do so, and what other sites they used prior to coming to the Website. Google Analytics may collect technical and usage-related information such as IP address, device information, pages visited, and browsing behavior. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We use the information we get from Google Analytics only to improve our Website. Google’s ability to use and share information collected by Google Analytics about your visits to the Website is restricted by the Google Analytics Terms of Use located at  http://www.google.com/analytics/terms/us.html and the Google Privacy Policy located at http://www.google.com/policies/privacy/.

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How we Protect Information

We take great care in implementing and maintaining the security and follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will delete any information provided to us by a user upon the receipt of a written request by such user. We cannot restore information once it has been deleted.

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Data Retention

We retain Personal Information only for as long as necessary for the purposes described in this Privacy Policy and in accordance with applicable legal obligations.

Unless a longer retention period is required by law:

  • Contact form inquiries: up to 3 years after the last interaction
  • Recruitment applications and CVs: up to 2 years after the last contact with the candidate
  • Analytics data and cookies: up to 13 months
  • Technical server logs: up to 12 months
  • Marketing communications consent records: up to 3 years after withdrawal or last interaction

At the end of the applicable retention period, Personal Information is securely deleted or anonymized.

You may request more details on our data retention practices by contacting us at privacy@acusurgical.com.

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Cookies and Similar Technologies

We use cookies and similar technologies on this website to ensure its proper functioning, improve user experience, analyze website traffic, and manage user preferences.

Certain cookies are strictly necessary for the operation and security of the website and do not require consent.

Other cookies, including analytics, functional, and advertising cookies, are only activated with your explicit consent.

When you first visit our website, you are given the option to:

  • accept all cookies,
  • reject non-essential cookies,
  • or customize your preferences by category.

You may modify or withdraw your consent at any time through the Cookie Settings available on the website.

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled in our systems.

They may include:

  • session management cookies,
  • security cookies,
  • login authentication cookies,
  • consent preference storage.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie does not contain personal data and is automatically deleted when you close your browser.

Functional Cookies

Functional cookies enable enhanced website functionality and personalization, such as remembering user preferences.

Analytics Cookies

With your consent, we may use analytics technologies such as Google Analytics to better understand how visitors interact with the website and improve our services.

Analytics cookies may collect information such as:

  • pages visited,
  • traffic sources,
  • device type,
  • browsing behavior,
  • approximate geographic location.

Analytics data is collected in aggregated form whenever possible.

Advertising and Marketing Cookies

With your consent, advertising cookies may be used to deliver relevant content and measure the effectiveness of marketing campaigns.

Cookie Retention

Cookies are stored for varying durations depending on their purpose.

Analytics cookies are retained for a maximum period of 13 months in accordance with CNIL recommendations.

Managing Cookies

Most web browsers allow you to manage cookies through browser settings.

Please note that disabling certain cookies may affect the functionality or performance of the website.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Different terms may apply to the use or disclosure of the information you disclose to such third parties. You acknowledge that we are not responsible for privacy practices such third parties, and that this Privacy Policy does not apply to such third parties. You are knowingly and voluntarily assuming all risks of using third-party sites to purchase products and services. You agree that we shall have no liability whatsoever with respect to such third-party sites and your usage of them.

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What rights you have over your data

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the following rights regarding your Personal Information:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

If you are located in France, you may submit a complaint to the French data protection authority (CNIL): CNIL

To exercise your rights, please contact us at: privacy@acusurgical.com 

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Recruitment and Careers

When you apply for a position at AcuSurgical, we may collect and process professional and recruitment-related information, including your resume/CV, contact information, professional experience, education, and any information voluntarily provided during the recruitment process.

This information is processed solely for recruitment purposes and candidate evaluation.

Access to candidate data is limited to authorized HR personnel and relevant hiring managers.

Candidate data may be retained for up to 2 years after the last contact unless otherwise required by applicable law.

Communications

We may send you communications regarding our products, services, events, updates, or other business-related information where permitted by applicable law.

Marketing communications are sent only where permitted under applicable law and, where required, based on your consent.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us at privacy@acusurgical.com.

We may still send service-related or administrative communications where necessary.

Service Providers and Subprocessors

We may share Personal Information with trusted third-party service providers acting on our behalf for the purposes described in this Privacy Policy.

These providers may include:

  • website hosting providers
  • cloud infrastructure providers
  • analytics providers
  • CRM and communication platforms
  • recruitment and HR management tools
  • cybersecurity and website security providers

Such providers are contractually required to process Personal Information in accordance with applicable data protection laws and only on our documented instructions.

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Other Uses or Transfer of Your Information

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or behavior of any user suspected to have engaged in illegal behavior.

We may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside your jurisdiction and/or outside the European Union. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.

International Data Transfers: As an international company, AcuSurgical may transfer Personal Information outside the European Economic Area (EEA).

When such transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws, including:

  • Standard Contractual Clauses approved by the European Commission
  • adequacy decisions issued by competent authorities
  • additional technical and organizational safeguards where appropriate

Some of our service providers may process data in countries including the United States.

Where applicable, providers may participate in recognized international data transfer frameworks such as the EU-U.S. Data Privacy Framework.

Medical Disclaimer

The content provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations.

Healthcare professionals should exercise their own independent clinical judgment. Nothing on this website should be interpreted as clinical guidance.

Patients should always consult qualified healthcare professionals regarding medical conditions or treatment decisions.

Regulatory Information

Certain products, technologies, or services described on this website may not be approved, cleared, or available in all jurisdictions.

The availability of products may vary depending on local regulatory requirements.

Automated Access Restrictions

Unauthorized automated access to this website, including scraping, data mining, extraction, or use of website content for machine learning or artificial intelligence training purposes, is prohibited without prior written authorization from AcuSurgical.

Changes

We may update this privacy policy from time to time, and we encourage you to review it periodically.

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Comments and Questions

If you have any comments or questions about our privacy policy, please contact us at  privacy@acusurgical.com

Data Protection Officer (DPO)

If you have any questions regarding the protection of your Personal Information, you may contact our Data Protection Officer (DPO) at it(at)acusurgical.com.

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This Privacy Policy may be updated from time to time to reflect changes in legal requirements, best practices, or our business operations.

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Last updated: May 2026